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If you watch Freeview, please read on... This year will see the arrival of new 4G mobile services across the UK. These services may cause problems with your TV reception, leading to loss of sound, blocky images or loss of Freeview channels. at 800 is the organisation created to make sure viewers can still watch Freeview when 4G mobile services are launched. VODA is working with at800 to ensure those living in Newcastle are supported and can continue to watch Freeview. Can this be fixed? Yes! Before 4G is switched on in your area, at800 will write to you if you might be affected. You may also receive an at800 filter - free of charge. This connects between your TV aerial and your TV, set-top box or signal booster and should enable you to continue watching Freeview as normal. You may be able to fit the filter yourself. If not, don’t worry - at800 can help if you’re aged 75 or over, registered disabled, blind or partially sighted or have lived in a care home for 6 months or more. A professional and CRB-checked engineer or volunteer will visit and install the filter for you free of charge. Please contact at800 on 0333 31 31 800 to arrange this if you think you have been affected. If you are a community and voluntary sector organisation and would like further information about the support available in Newcastle contact Sarah Pelham on (0191) 643 2632 or sarah.pelham@voda.org.uk You can visit www.at800.tv for more information.